Terms & Conditions
Cancellation policy
It is necessary to make a reservation in advance to participate in any of our paragliding courses or tours and places are limited.
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential customers in favour of someone who has already booked and then cancelled.
When you make your booking you agree with us these conditions. Please note the cancellation policy before committing to a reservation.
All requests for cancellations must be received in writing by email at info@zero-gravity.es or info@paraglidingspain.eu
We will acknowledge receipt of your cancellation by return. Please do not consider your booking cancelled until you receive our confirmation.
The appropriate cancellation charge will apply based on the price of your paragliding course/trip.
You may cancel any reservation without penalty 45 days before the starting date. If you have paid a deposit by credit card or bank transfer, we will refund the deposit to the same card or bank account. If you paid a deposit by PayPal, we will refund you the full amount, minus the fee that PayPal charged us. If you cancel your reservation within 45 days before the starting date or in the case of a no-show, we won't refund your deposit.
We reserve the right to cancel any course or tour up to 7 days before the starting date if there is not a minimum number of participants.
We could also cancel a course or tour in the case of a very bad weather forecast up to 24 hours before the starting date.
In any case, if we cancel the course or tour, we will refund you the deposit or any pre-paid amount, or we will give you the option to change your reservation to a different date.
Once you have paid the total price of the course or the guided trip, and it has begun, we will not refund the money for any reason of abandonment, voluntarily or involuntarily, on your part.
Please, be sure you meet the requirements to enrol in any of our courses or guided tours, as your air-time, experience and rating. Please read this information on the website, on the event's page.
By accessing and using the booking online process on our website, you agree to the cancellation policy, terms and conditions.
Malaga Airpot shuttle, terms & conditions
We offer our customers an airport transfer service for free.
The airport shuttle service runs only on Saturdays, from/to Malaga airport from/to Algodonales.
It is mandatory to book on-line a place in the taxi. The time and meeting point could be changed at any moment: in that case, we will send the new information to your email address.
Please, notice that we reserve the right to cancel the transfer up to 24 hours in advance if there are not a minimum of 3 people booked for the same date.
ZERO GRAVITY PARAPENTE S.L. c/ Reposo, 4. 113. Sevilla 41002 – Spain CIF: B91828186