Terms & Conditions
Cancellation policy
All our paragliding courses, tours or holidays have a limited number of places available.
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential costumers in favour of someone who has already booked and who then cancels.
When you make your booking you are entering into an agreement with us. Please note the cancellation policy before committing to a reservation. All requests for cancellations must be received in writing by email info@zero-gravity.es or info@paraglidingspain.eu
We will acknowledge receipt of your cancellation by return. Please do not consider your booking cancelled until you receive our confirmation.
The appropriate cancellation charge will apply based on the price of your paragliding course/trip.
You may cancel any reservation without penalty 30 days prior to your arrival date.
If you have paid a deposit by credit card or bank transfer, we will refund the deposit to the same card or to your bank account. If you paid a deposit by PayPal, we will refund you the full amount, minus the fee that PayPal charged us.
If you cancel your reservation within 30 days before your arrival date, or in the case of a no-show, we won't refund your deposit.
We reserve the right to cancel any course or tour up to 7 days in advance prior the starting date if there are not a minimum number of participants.
We could also cancel a course or tour in the case of a very bad weather forecast.
In any case we cancel the course or tour, we will refund you the deposit or any pre-paid amount, or we will give you the option to change your reservation to a different dates.
Please make sure you meet the requirements to enrol in any of our courses or guided tours, as your air-time, experience and rating. Please read this information on each event page on the website.
Once you have paid the total price of the course or the guided trip, and it has begun, we will not refund the money for any reason of abandonment, voluntarily or involuntarily, on your part.
By accessing and using the booking online process on the site, you agree to the cancellation policy, terms and conditions.
Malaga Airpot shuttle, terms & conditions
We offer airport transfer only from Malaga airport.
It is absolutely necessary that you book online the airport shuttle at least 48 hours in advance to guarantee you have a seat in the minibus.
The time and meeting point could be changed at any moment: in this case, we will send the new information to your email address.
Please, notice that we reserve the right to cancel the transfer up to 24h in advance if there are not a minimum of 3 people booked for the same date.
We do not refund in case of cancellation or no-show.
ZERO GRAVITY PARAPENTE S.L. c/ Reposo, 4. 113. Sevilla 41002 – Spain CIF: B91828186